These Terms and Conditions (“Agreement”) are made between Double Slash Internet Private Limited (“Company,” “we,” “us,” or “our”) and the User (“you” or “User”), who has registered with QuickEKYC.com (“Platform”). By accessing or using QuickEKYC's services, you agree to be bound by this Agreement. If you do not agree to these Terms and Conditions, you must not use the Platform or its services.

QuickEKYC provides identity verification and validation services through APIs for Users who wish to verify their customers' details, such as PAN and Aadhaar, as part of compliance and risk management processes. By using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms set forth in this Agreement.

Please review our Privacy Policy, Service Level Agreement and Refund Policy, available on our website, for details regarding the collection, use, and management of your data and the refund conditions applicable to wallet funds. By using QuickEKYC, you consent to and agree to be bound by the above mentioned policies as well.

1. DEFINITIONS
   1. For the purposes of this Agreement, the following terms shall have the meanings ascribed to them:
      1. “User/API Subscriber”: An individual or entity who has registered and onboarded with QuickEKYC and uses the Platform’s services to verify customer details.
      2. “Customer”: The individual whose verification details are being provided to QuickEKYC by the User for validation and verification purposes.
      3. “Per Transaction/per request”: Refers to each request made to the API service for verification, whether or not the document or detail is valid.
      4. “Services”: The identity verification and validation services provided by QuickEKYC through APIs, including but not limited to PAN verification, Aadhaar verification, business verification, bank account verification, and financial data verification.
      5. “Wallet Load Amount”: The amount deposited by the User in their QuickEKYC wallet, which determines the pricing plan applicable to the User.
      6. “Plan”: The subscription level determined by the wallet load amount, which specifies the per-request charges for API services.
      7. “Successful Response”: An API response with a status code “200” or “422,” indicating that the request has been successfully processed, even if the verification details are found to be invalid.
      8. “Source Downtime”: Refers to the unavailability or inaccessibility of third-party servers used by QuickEKYC to process verification requests.
      9. “Custom Plan”: A tailor-made subscription plan created for a User based on specific requirements, with details communicated and acknowledged electronically.
2. USE OF SERVICE
   1. Users must register and complete the onboarding process, which includes OTP verification of basic details, to access the QuickEKYC Platform. Upon successful registration, the User can log in using their username and password. Users must keep their login credentials confidential and are responsible for all activities conducted under their account.
   2. Authentication Process:
      1. Users must verify their email ID and mobile number using OTP to complete the registration.
      2. Access to the Platform is secured through a username and password. Accounts shall be blocked after five unsuccessful login attempts. In case of an error, the User’s must contact us at support@quickekyc.com to unblock their accounts.
      3. Users may use the “Forgot Password” feature once every 24 hours.
      4. Users must complete their KYC verification before accessing and using the QuickEKYC services. Failure to do so will result in restricted access to the services.
   3. QuickEKYC provides identity and data verification services, which are solely for legitimate verification purposes. Users are responsible for ensuring that their use of the Services complies with applicable laws and regulations.
   4. The User agrees to use the Services only for lawful purposes and in accordance with this Agreement. Users must not use the Services for any unauthorized or fraudulent activity, nor attempt to gain unauthorized access to any part of the Platform or interfere with its functionality.
   5. Users are prohibited from:
      1. Sharing or distributing their API keys, login details, or other sensitive credentials with any unauthorized parties.
      2. Using or attempting to use the Platform for any activity that could harm QuickEKYC or its reputation.
      3. Engaging in any automated use of the system without express written permission from QuickEKYC.
   6. Users must ensure that the use of verification data and services complies with applicable legal and regulatory requirements. QuickEKYC is not liable for any misuse of the data provided through the API.
   7. 18+ User Requirement
      1. QuickEKYC’s services are designed and intended for use by individuals who are 18 years of age or older. By registering and using the Platform, Users represent and warrant that they meet the following requirements:
         1. Users must be at least 18 years old to create an account and access the services provided by QuickEKYC. Users who are under the age of 18 are strictly prohibited from using the Platform in any capacity.
         2. QuickEKYC reserves the right to verify the age of Users at any time. Users may be required to provide additional documentation to confirm their age if requested by QuickEKYC. Failure to provide accurate information or verification documents may result in the suspension or termination of the User’s account.
         3. If QuickEKYC discovers that an account has been created or is being used by an individual under the age of 18, the account will be immediately terminated without notice. Any funds or data associated with the account may be subject to forfeiture.
         4. Parents or guardians are responsible for monitoring the use of the Platform by minors. QuickEKYC does not knowingly collect or process information from individuals under the age of 18. If a parent or guardian becomes aware that a minor has registered with QuickEKYC, they should contact QuickEKYC immediately to have the account deactivated.
3. CHARGES AND PRICING
   1. To use QuickEKYC's services, Users must load funds into their QuickEKYC wallet. The plan activated in your account is based on the wallet load amount, and the per-request verification cost varies according to the selected plan.
   2. Pricing plans are structured based on the wallet load amount. The details of these plans, including the cost per API request, are available on the QuickEKYC website. The applicable plan determines the charges for each verification service, and Users should review these before making transactions.
   3. Charges apply only to successful responses with status codes “200” or “422,” regardless of document validity or record availability in the database. No charges are incurred for API calls that fail due to source downtime or internal server errors.
   4. Plan Upgrade and Downgrade:
      1. If a User upgrades to a higher plan, the per-request charge of the higher plan will apply from the time of the upgrade.
      2. If a User downgrades to a lower plan, the per-request charge for that lower plan will apply to the existing and any newly loaded wallet amount.
      3. Users may request custom plans if their needs exceed the standard offerings. Pricing, validity, and other terms for custom plans will be communicated electronically, and the User must acknowledge and agree to these terms.
   5. Wallet funds are valid for one year from the date of loading. Unused funds will expire after this period and cannot be refunded or transferred.
   6. Wallet funds are non-refundable. Users should only load funds after trying a service demo and confirming their requirements. No refunds will be issued even if the User has not utilized the services.
   7. QuickEKYC reserves the right to modify service pricing at any time without prior notice. Users are advised to review pricing updates regularly on the website.
4. PAYMENT TERMS
   1. Users are encouraged to contact QuickEKYC customer care to arrange a service demo before purchasing. Users should only proceed with purchasing and integrating the API after they are satisfied with the demo and its functionality.
   2. Payment for QuickEKYC services is conducted via a wallet top-up system. The amount loaded into the wallet determines the User’s plan and the per-request verification charges. Users must ensure sufficient wallet balance to use the services, as requests will not be processed if the wallet balance is insufficient.
   3. Payments can be made using the methods specified on the QuickEKYC website. Users agree to provide accurate payment information and authorize QuickEKYC to charge the specified amount. Any payment delays caused by the payment gateway or other service providers are beyond QuickEKYC’s control.
   4. Users will receive an invoice for all wallet top-ups and service charges. Invoices are generated electronically and made available through the User’s account on the Platform.
   5. Please refer to the Refund Policy for detailed information on the refund conditions applicable to wallet funds. By making a payment, Users acknowledge that they have read and agreed to the terms of the Refund Policy.
   6. In the event of delayed payments through the payment gateway, Users must wait for 6-7 business days to receive a refund or resolution, as per the payment gateway's policy. Users should contact support@quickekyc.com for assistance if issues persist.
   7. Users are responsible for any applicable taxes, duties, or fees imposed by any taxing authority on the transactions made through the QuickEKYC Platform. QuickEKYC will not be liable for any tax obligations incurred by the User.
5. LIMITATION OF LIABILITY
   1. QuickEKYC’s verification services rely on third-party operators for data accuracy and availability. We do not guarantee uninterrupted or error-free service due to possible third-party downtimes, data inaccuracies, or unavailability of verification information.
   2. QuickEKYC does not warrant that the information provided through our verification services will always be accurate, complete, or up to date. The accuracy of the data depends on the sources and the information provided by third-party operators.
   3. In no event shall QuickEKYC or Double Slash Internet Private Limited be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or any other losses or damages arising out of the use or inability to use the services, even if advised of the possibility of such damages.
   4. QuickEKYC is not responsible for data loss due to hardware failure, software corruption, malware attacks, natural disasters, or human error. Users are advised to back up their data regularly and ensure proper security measures are in place on their end.
   5. Users are responsible for safeguarding their account credentials, API keys, and any other sensitive information associated with the QuickEKYC Platform. QuickEKYC is not liable for any unauthorized access to User accounts or data resulting from the User’s failure to protect their account details.
   6. The total liability of QuickEKYC, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the amount paid by the User to QuickEKYC in the 12 months preceding the incident that gave rise to the liability.
   7. QuickEKYC is not liable for any issues related to third-party service downtimes, errors, or the failure of third-party operators to process verification requests. Any claims related to such issues must be directed to the third-party service providers.
6. INTELLECTUAL PROPERTY
   1. All content, features, and functionalities of the QuickEKYC Platform, including but not limited to text, graphics, logos, icons, images, software, and APIs, are the exclusive property of Double Slash Internet Private Limited. All rights, titles, and interests in and to the Platform and its content are reserved by the Company.
   2. Users are granted a limited, non-exclusive, non-transferable license to use the QuickEKYC Platform and services solely for the purpose of accessing the identity verification and validation services as outlined in this Agreement. This license does not grant Users any rights to the underlying software code or any intellectual property of QuickEKYC.
   3. Users shall not:
      1. Copy, modify, distribute, or reproduce any part of the Platform or its content.
      2. Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying ideas of the Platform or any part thereof.
      3. Use any data mining, robots, or similar data gathering and extraction tools on the Platform.
      4. Remove, alter, or obscure any proprietary notices (including copyright or trademark notices) contained on the Platform.
   4. The QuickEKYC name, logo, and other associated trademarks are the property of Double Slash Internet Private Limited. Users are not permitted to use these trademarks without prior written consent from the Company.
   5. Nothing in this Agreement shall be construed as transferring or assigning any rights, titles, or interests in the QuickEKYC intellectual property to the User or any third party. The User acknowledges that they are only provided limited access to the Platform and services as permitted by this Agreement.
   6. Any violation of QuickEKYC’s intellectual property rights may result in the immediate termination of the User’s account and legal action. Users agree to indemnify QuickEKYC for any claims, losses, or damages arising from the misuse of the intellectual property.
7. VERIFICATION OF DATA
   1. QuickEKYC provides verification services that enable Users to verify their customers' identities. The data used for verification purposes is provided to QuickEKYC by the User and is processed in compliance with applicable laws and regulations.
   2. QuickEKYC does not store or retain the personal or sensitive data of the Customers being verified. Verification data flows through the Platform and is transmitted directly via our servers to perform the requested verification.
   3. For certain verification processes, QuickEKYC may require OTP-based authentication. The Customer must provide an OTP, which is used solely to validate the verification request. By using the service, Users agree to access and share such details solely for verification purposes.
   4. Users agree to use the verification data strictly for the purposes of customer identity validation and not for any other purpose. Misuse or unauthorized use of the data is strictly prohibited and may result in legal consequences.
   5. QuickEKYC does not guarantee the accuracy, completeness, or legitimacy of the data provided during the verification process. Users acknowledge and agree that the information provided is dependent on the sources used and may not always be accurate.
   6. Users must ensure that their use of the verification data complies with all relevant legal and regulatory requirements. QuickEKYC is not responsible for any misuse or non-compliance by the User in handling the verification data.
8. DATA SHARING
   1. QuickEKYC may use transactional data generated from User activity (such as the number of API calls, verification requests, and billing information) for internal research, analysis, and business improvement purposes. This data is used to optimize and enhance the functionality of the Platform.
   2. QuickEKYC may share User data with third-party service providers for marketing, analytics, and operational purposes. Such data sharing is done in compliance with applicable laws and ensures that User information is protected and used responsibly.
   3. QuickEKYC may disclose User information in response to a lawful request from a government department or regulatory authority, such as a court order, subpoena, or search warrant. Users acknowledge that QuickEKYC may be required to cooperate with such legal processes.
   4. QuickEKYC may access and disclose User information as necessary to protect the Platform or prevent fraud, unauthorized use, or any other unlawful activities. Such disclosures may include cooperation with financial institutions to verify or recover funds and mitigate risks.
   5. QuickEKYC ensures that the data of one User will not be shared with any other User. Each User’s data is handled separately and securely to prevent cross-contamination or data breaches.
   6. Users acknowledge that QuickEKYC may be required to share information to comply with applicable laws and regulations, including fraud prevention, risk management, or in connection with any investigation or legal process.
9. STORAGE AND RETENTION OF INFORMATION
   1. QuickEKYC uses a pass-through API mechanism, meaning we do not retain personal or sensitive information of the Customers whose details are being verified. Only transactional data, such as the number of API calls, types of verification services used, and billing information, is stored for business and analytical purposes.
   2. Personal and sensitive data provided for verification purposes flows through our servers securely and is not stored or retained by QuickEKYC. We implement stringent security protocols to ensure that data transmission is encrypted and protected from unauthorized access.
   3. Transactional data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Users may request the deletion of certain data, subject to QuickEKYC’s data retention policies and legal obligations.
   4. Users are responsible for maintaining backups of their own data. QuickEKYC is not liable for any data loss that occurs due to User negligence, hardware failure, or any third-party service disruptions.
   5. QuickEKYC utilizes third-party server providers, both domestic and international, to store and process transactional data. Users acknowledge that server downtime or technical issues affecting these servers may also impact the availability of QuickEKYC services.
   6. To comply with data privacy regulations, QuickEKYC does not retain or store verification details post-transaction. Users should ensure that they have appropriate measures in place to store any data they may need.
10. DATA SAFETY
    1. QuickEKYC.com takes extensive measures to secure User data, including implementing industry-standard encryption, secure data transmission protocols, and rigorous access controls. We continuously update and monitor our systems to prevent unauthorized access, misuse, or loss.
    2. Despite our efforts to safeguard data, QuickEKYC.com is not liable for any data loss that may result from circumstances beyond our control, including but not limited to hardware failures, software corruption, human errors, malware attacks, natural disasters, or server downtime. Users are strongly encouraged to maintain independent backups of important data as a precautionary measure.
    3. QuickEKYC.com bears no liability for losses or damages resulting from data breaches, hacking incidents, or malicious code injections that impact User data or funds. We cannot guarantee absolute protection against sophisticated cyber-attacks. Users acknowledge and accept the inherent risks associated with digital services.
    4. In the event of data loss, corruption, or security breaches, QuickEKYC.com will not be responsible for reimbursing any financial or data-related losses. Users must understand the limitations of digital security and implement additional safety measures as necessary.
    5. Users are solely responsible for securing their account information, including User IDs, passwords, and API keys. Sharing or mishandling these credentials may lead to unauthorized access. Any losses or damages resulting from User negligence or failure to protect account details will not be compensated by QuickEKYC.com.
    6. While QuickEKYC.com uses advanced encryption techniques to protect data, we cannot guarantee absolute immunity from all cyber threats. Users must recognize that using our services carries some risk, and QuickEKYC.com shall not be held responsible for any unavoidable breaches or security incidents.
    7. In cases where User accounts are compromised due to hacking, fraud, or unauthorized access, QuickEKYC.com is not liable for any resulting data or financial loss. Users are required to report any suspicious activity immediately and take necessary actions to secure their accounts.
11. SECURITY AND SAFETY
    1. QuickEKYC has implemented robust security measures to protect User information from unauthorized access, data breaches, and other threats. We regularly update our security protocols to comply with industry standards and prevent vulnerabilities.
    2. Access to sensitive information is strictly limited to authorized personnel who need the information to perform their duties, such as customer service and technical support staff. These individuals are trained in data security practices and are bound by confidentiality agreements.
    3. All sensitive data transmitted through the QuickEKYC Platform is encrypted using secure encryption methods to prevent interception or unauthorized access during transmission. Users are advised to ensure their own network security when accessing the Platform.
    4. Users are responsible for maintaining the confidentiality of their account information, including User ID, password, and API keys. Sharing these details with unauthorized individuals or failing to secure them may result in account breaches. QuickEKYC shall not be held liable for any damage arising from the User’s failure to secure their account credentials.
    5. Users are encouraged to use strong, unique passwords for their QuickEKYC account and to update their passwords regularly. Additionally, Users should report any suspicious activity or unauthorized access attempts to QuickEKYC immediately.
    6. QuickEKYC is not liable for any data loss or security breach caused by User negligence or failure to implement reasonable security measures. Users must take proactive steps to ensure the safety of their accounts and data.
12. SERVER
    1. QuickEKYC utilizes third-party server providers, both within India and internationally, to store and process transactional data. These servers are managed by reputable service providers who implement industry-standard security measures to protect the data.
    2. Users acknowledge that QuickEKYC services may be subject to disruptions or downtime caused by issues with third-party servers. QuickEKYC is not liable for any loss or inconvenience caused by server downtime, maintenance, or technical issues beyond our control.
    3. All data transmitted through the QuickEKYC Platform is securely processed and temporarily stored on third-party servers as necessary for the completion of verification requests. Users understand that server-related data processing is essential to the service.
    4. In the event of a server crash or technical failure that results in data loss, QuickEKYC will make reasonable efforts to restore the affected services. However, QuickEKYC is not responsible for any permanent data loss resulting from such incidents. Users should ensure they have adequate backups of their own data.
    5. QuickEKYC will not be held responsible for any damages, financial losses, or interruptions caused by server failures or the inability to access services due to server-related issues. Users are advised to plan accordingly and maintain backup measures.
    6. Third-party servers used by QuickEKYC are protected with advanced security measures, including firewalls, encryption, and monitoring systems, to ensure data safety. QuickEKYC continually reviews these measures to maintain a secure environment for data handling.
13. FRAUD AND LOSS
    1. QuickEKYC shall not be liable for any losses or damages resulting from hacking, unauthorized access, coding glitches, or any form of code injection affecting the User’s data. Users are responsible for securing their accounts and taking necessary precautions to prevent unauthorized access.
    2. Users must not share their QuickEKYC account details, including User ID, password, PIN, or API keys, with anyone. If a User's account is compromised due to negligence in securing their credentials, the User shall bear full responsibility for any resulting data loss or financial loss.
    3. Users are accountable for protecting their API keys and ensuring that they are not used for unauthorized purposes. Any financial or data loss arising from the misuse of API keys is the sole responsibility of the User, and QuickEKYC shall bear no liability.
    4. In the event of a coding glitch or software error that causes service interruptions or data loss, QuickEKYC will work to resolve the issue promptly. However, QuickEKYC shall not be responsible for any losses or damages incurred due to such disruptions.
    5. Users must report any suspicious activity, unauthorized access, or data breach incidents to QuickEKYC immediately. QuickEKYC may take appropriate measures, including suspending or terminating the User’s account, to mitigate the risk of further loss or damage.
    6. Users agree to indemnify and hold QuickEKYC harmless from any claims, losses, or damages arising from unauthorized access, data breaches, or fraudulent activities associated with their account. This includes losses incurred due to User negligence or failure to adhere to security best practices.
14. THIRD PARTY LINKS
    1. The QuickEKYC Platform may include links to third-party websites, applications, or services for the convenience of Users. These links are provided solely as a resource, and QuickEKYC has no control over the content, practices, or policies of the linked sites. By accessing third-party links, Users acknowledge and agree to the following:
       1. The inclusion of any link does not imply endorsement, approval, or recommendation by QuickEKYC. QuickEKYC makes no warranties or representations regarding the quality, safety, or suitability of the content found on third-party websites.
       2. Users are solely responsible for reviewing and understanding the terms and policies of any third-party websites they visit. QuickEKYC is not responsible for any actions taken by these external sites, including the collection, use, or disclosure of personal information.
       3. Accessing or using third-party websites is at the User’s own risk. QuickEKYC shall not be liable for any damages, losses, or consequences arising from interactions with third-party websites, including any loss of data, security breaches, or harm resulting from the use of external services.
    2. If Users encounter any issues with third-party links provided on the QuickEKYC Platform, they are encouraged to report them to QuickEKYC for review. However, QuickEKYC does not guarantee resolution or removal of such links.
15. TERMINATION
    1. QuickEKYC reserves the right to terminate or suspend a User’s account at any time, with or without notice, if the User is found to be in violation of this Agreement, engages in suspicious or fraudulent activities, or uses the Platform in a manner that poses a risk to the security and integrity of QuickEKYC’s services.
    2. If the User wishes to terminate their account and discontinue using QuickEKYC’s services, they must contact customer care for assistance. Termination requests will be processed in accordance with QuickEKYC’s procedures, and all pending transactions or obligations must be settled before the account can be closed.
    3. Engaging in unauthorized activities, such as hacking, creating automated systems to interact with QuickEKYC’s APIs without permission, or using invalid API formats, will result in the permanent blocking of the User’s account. Legal action may be taken against Users who engage in these prohibited activities.
    4. Accounts will be permanently blocked if unauthorized or suspicious API hits are detected. Only API requests that conform to the parameters outlined in the API documentation will be deemed valid.
    5. Any abusive, disrespectful, or threatening behavior towards QuickEKYC customer care representatives will result in the immediate suspension of the User’s account, with no refund of wallet funds.
    6. QuickEKYC shall not be liable for any losses or damages incurred as a result of the termination or suspension of a User’s account. Users are advised to make necessary arrangements before initiating or facing account termination.
    7. Upon termination, the User must cease using any Confidential Information obtained through the Platform. The User remains bound by confidentiality obligations for five years from the date of termination, as per the terms outlined in this Agreement.
16. INDEMNITY
    1. You agree to indemnify, defend, and hold harmless QuickEKYC, Double Slash Internet Private Limited, and their respective officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney fees and costs, arising out of or related to:
       1. Your violation or breach of any term of this Agreement, including but not limited to unauthorized use of the Platform or failure to adhere to the restrictions outlined herein.
       2. Any misuse of the QuickEKYC Platform, including but not limited to unauthorized access, data breaches resulting from negligence in securing your account credentials, or any actions that harm the security and integrity of the Platform.
       3. Your violation of any applicable laws, rules, or regulations in connection with your use of the QuickEKYC services, including but not limited to data privacy laws and regulations governing identity verification.
       4. Any claims brought by third parties, including your customers, arising from your use of the QuickEKYC services, including any disputes or issues related to the accuracy or use of verification data provided by QuickEKYC.
       5. Any infringement or alleged infringement of intellectual property rights caused by your use of the Platform or services in a manner not authorized by QuickEKYC.
    2. QuickEKYC reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with QuickEKYC in the defense of any claim and shall not settle any claim without QuickEKYC’s prior written consent.
17. LEGAL BASIS
    1. This Agreement is governed by and construed in accordance with the laws of India. By using the QuickEKYC Platform, you acknowledge and agree that your use of the services and any disputes arising from or related to this Agreement shall be subject to the following legal frameworks:
       1. The provisions of the Information Technology Act, 2000, and any rules and regulations made thereunder, as amended from time to time, shall apply to all electronic transactions and data handling activities conducted through the QuickEKYC Platform.
       2. QuickEKYC adheres to the principles and obligations set forth in the Digital Personal Data Protection Act, 2023, for the collection, use, storage, and protection of personal data. By using the Platform, you consent to the data processing practices described in our Privacy Policy, which are in compliance with the DPDP Act.
    2. Users agree to comply with all applicable laws and regulations of India while using the QuickEKYC services. Any use of the Platform that violates Indian laws or regulations is strictly prohibited and may result in legal action.
18. GOVERNING LAW AND DISPUTE RESOLUTION
    1. This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat, India.
    2. In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the parties agree to first attempt to resolve the matter amicably through good-faith negotiations. If a resolution cannot be reached within 30 days of the commencement of negotiations, either party may seek resolution through the appropriate courts in Rajkot, Gujarat, India.
    3. QuickEKYC does not agree to any form of binding arbitration. All disputes shall be resolved through the courts, as specified in this clause, and Users agree to waive any right to participate in a class action or collective lawsuit against QuickEKYC.
    4. QuickEKYC retains the right to seek injunctive relief in any competent jurisdiction to prevent misuse of its intellectual property or any breach of this Agreement that could cause irreparable harm.
19. MISCELLANEOUS
    1. Entire Agreement
       1. This Agreement, along with the Privacy Policy, Service Level Agreement and Refund Policy referenced herein, constitutes the entire understanding between QuickEKYC and the User regarding the use of the Platform and Services. Any prior agreements, discussions, or understandings are superseded by this Agreement.
    2. Amendments
       1. QuickEKYC reserves the right to modify or update this Agreement at any time without prior notice. Users are encouraged to review the Terms and Conditions regularly. Continued use of the Platform following any changes indicates acceptance of the new terms. Amendments will be highlighted in bold for easy identification.
    3. Severability
       1. If any provision of this Agreement is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid provision that closely approximates the original intent.
    4. No Waiver
       1. QuickEKYC’s failure to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of QuickEKYC.
    5. Assignment
       1. Users may not assign or transfer any of their rights or obligations under this Agreement without the prior written consent of QuickEKYC. QuickEKYC may freely assign or transfer this Agreement without restriction.
    6. Force Majeure
       1. QuickEKYC shall not be liable for any failure to perform its obligations under this Agreement if such failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, war, acts of terrorism, labor disputes, or government actions.
    7. Headings
       1. The headings used in this Agreement are for reference purposes only and shall not affect the interpretation of the provisions.
20. CONTACT US
    1. If you have any questions, concerns, or need assistance regarding this Agreement or the QuickEKYC services, please contact our customer support team at:
       1. Email: support@quickekyc.com
    2. We strive to respond to all inquiries within 48 hours. Please include relevant details in your communication to help us assist you efficiently.
21. MODIFICATION
    1. QuickEKYC reserves the right to modify, amend, or update this Agreement at any time. Any changes will be effective immediately upon posting on our website. Users will be notified of significant changes through the Platform or via email, and continued use of the Platform after such modifications constitutes acceptance of the revised terms. Users are responsible for reviewing the Terms and Conditions regularly.